Armstrong Industrial Corporation Limited and Subsidiaries

 

1. Acceptance of Terms

By accessing or using the websites, mobile applications, or digital platforms operated by Armstrong Industrial Corporation Limited and its subsidiaries across Singapore, Malaysia, Thailand, China, Philippines, and Indonesia (collectively “Armstrong”, “we”, “us”, or “our”), you agree to be bound by these Terms of Use. If you do not agree to these terms, please discontinue use of our digital services.

These Terms of Use apply to all Armstrong websites including armstrongasia.com and related domains, mobile applications, and digital platforms used for business operations, customer engagement, and service delivery.

2. Description of Services

Armstrong provides digital services related to our core business as Asia’s leading manufacturer of noise, vibration, heat, and safety management solutions, including:

• a. Product Information: Technical specifications, application guides, material data sheets
• b. Business Services: Quote requests, order management, customer support portals
• c. Technical Resources: Engineering tools, design calculators, compliance documentation
• d. Corporate Communications: Company news, investor relations, sustainability reports
• e. Recruitment Platform: Career opportunities, application systems

3. User Responsibilities and Acceptable Use

3.1 Permitted Uses

You may use our digital services for:

• a. Researching Armstrong products and capabilities
• b. Requesting technical information and quotations
• c. Managing business relationships with Armstrong
• d. Accessing support resources and documentation
• e. Applying for employment opportunities

3.2 Prohibited Activities

You shall not:

• a. Commercial Misuse: Copy or redistribute Armstrong proprietary technical data for competitive purposes
• b. System Interference: Attempt to disrupt, overload, or gain unauthorized access to our systems
• c. Fraudulent Activity: Submit false information in quote requests or business applications
• d. Intellectual Property Violation: Use Armstrong trademarks, logos, or copyrighted materials without authorization
• e. Data Mining: Systematically extract or scrape content from our platforms
• f. Security Breaches: Attempt to circumvent security measures or access restricted areas

3.3 Business User Obligations

For commercial users (customers, suppliers, partners):

• a. Provide accurate company information and contact details
• b. Maintain confidentiality of any proprietary information shared
• c. Comply with applicable export control regulations for technical data
• d. Honor any non-disclosure agreements related to shared specifications

4. Intellectual Property Rights

4.1 Armstrong Ownership

All content on Armstrong digital platforms, including technical documentation, product designs, manufacturing processes, and business methodologies, remains the exclusive property of Armstrong or its licensors. This includes:

• a. Patents related to foam, film, and elastomer technologies
• b. Proprietary manufacturing processes and quality systems
• c. Technical drawings, specifications, and engineering data
• d. Armstrong trademarks and brand assets

4.2 Limited License

We grant you a non-exclusive, non-transferable license to access and use our digital content solely for evaluating Armstrong products and services. This license terminates upon any violation of these terms.

4.3 User-Generated Content

When you submit content (feedback, specifications, designs), you grant Armstrong a non-exclusive license to use such content for business purposes, excluding any proprietary intellectual property you may own.

5. Technical Data and Export Controls

Given Armstrong’s international operations and technical content, users acknowledge:

• a. Certain technical data may be subject to export control regulations
• b. Access to restricted technical information requires appropriate authorization
• c. Users are responsible for compliance with applicable export laws in their jurisdiction
• d. Armstrong reserves the right to restrict access based on regulatory requirements

6. Limitation of Liability

6.1 Disclaimer of Warranties

Armstrong digital services are provided “as is” without warranties of any kind. We do not warrant that:

• a. Technical specifications will meet your specific application requirements
• b. Digital services will be uninterrupted or error-free
• c. Content accuracy for all manufacturing scenarios
• d. Compatibility with your specific operational environment

6.2 Limitation of Damages

To the fullest extent permitted by law, Armstrong shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including but not limited to loss of profits, revenue, data, business opportunities, or goodwill, arising from your use of our digital services.

6.3 Maximum Liability Cap

Armstrong’s aggregate liability shall not exceed SGD 100 per incident or the total value of services provided to you in the twelve (12) months immediately preceding the incident, whichever is lower.

6.4 Exclusions

Armstrong is not liable for:

• a. Force majeure events affecting digital service availability
• b. Third-party service provider failures or security breaches
• c. User’s failure to follow technical guidelines or safety protocols
• d. Regulatory changes affecting product specifications or availability
• e. Supply chain disruptions impacting information accuracy

7. Business Relationship Terms

Quote Requests and Technical Consultations

• a. Quote requests are non-binding inquiries for information
• b. Technical consultations do not create contractual obligations
• c. Formal agreements require separate documentation and execution
• d. Pricing and availability are subject to change without notice

8. Termination and Account Management

We reserve the right to:

• a. Suspend or terminate access for violation of these terms
• b. Modify or discontinue digital services with reasonable notice
• c. Restrict access for security or regulatory compliance reasons
• d. Remove content that violates intellectual property rights

9. Governing Law and Dispute Resolution

9.1 Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of Singapore, without regard to conflict of laws principles.

9.2 Dispute Resolution

Any dispute arising from these Terms of Use shall be resolved by arbitration administered by the Singapore International Arbitration Centre (SIAC) in accordance with its rules. The seat of arbitration shall be Singapore, and proceedings shall be conducted in English.

10. Updates and Modifications

Armstrong may update these Terms of Use to reflect:

• a. Changes in business operations or service offerings
• b. New regulatory requirements across our operational jurisdictions
• c. Technological developments or security enhancements
• d. Legal or industry standard updates

Material changes will be posted on our website with effective dates. Continued use of our digital services constitutes acceptance of modified terms.

11. Contact Information

Legal and Compliance Inquiries
Armstrong Industrial Corporation Limited
988 Toa Payoh North #06-03
Singapore 319002
Email: corporateasia@armstrongasia.com